The forced removal of Mr. David Dao from a United Airlines flight has touched off outrage around the world, justifiably so. The airline should have adjudicated the overbooking issue before the boarding process, and as UA CEO Oscar Munoz said, nobody should ever be treated that way. The video of the removal grabbed worldwide…
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Summer travelers know that the Transportation Security Administrative troops, drill sergeants decked out in Jiffy Lube blue shirts, do a bang-up job of making air travel more miserable than it should be. As they take off their shoes and belts, travelers may also know that the TSA is a miserable failure at its appointed…
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